Support Packages

From: $0.00 / month

  • Essential Plan – Free with hosting
  • Advanced Support – $80/mo
  • Premium – $200/mo
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Description

Essential Plan – Free with hosting

  • Server maintenance
  • Uptime monitoring
  • SSL Certificate
  • Content Delivery Network
  • Traffic analytics
  • Support type: tickets
  • Up to 1 hour monthly maintenance work load
Advanced Support – $80/mo

  • Server maintenance
  • Uptime monitoring
  • SSL Certificate
  • Content Delivery Network
  • Traffic analytics
  • Website training
  • Monthly check-in call
  • Basic plugin updates
  • Resolving bugs caused by updates
  • Spam maintenance
  • GPL licensed plugin updates
  • GPL licensed theme upgrades
  • Security scans
  • Content updates
  • SEO audits
  • Access to basic plugin licenses
  • Automatic WordPress Core updates
  • Weekly website backups
  • High priority project scheduling
  • Discounted work rates (10% off)
  • Support type: email & phone
  • Up to 3 hours monthly maintenance work load
Premium – $200/mo

  • Server maintenance
  • Uptime monitoring
  • SSL Certificate
  • Content Delivery Network
  • Traffic analytics
  • Website training
  • Monthly check-in call
  • Basic plugin updates
  • Resolving bugs caused by updates
  • Spam maintenance
  • GPL licensed plugin updates
  • GPL licensed theme upgrades
  • Security scans
  • Content updates
  • SEO audits
  • Access to basic plugin licenses
  • Access to premium plugin licenses
  • SEO improvements
  • Security breach recovery
  • Site monitoring
  • Performance improvements
  • Staging tested WordPress Core updates
  • Daily website backups
  • Top priority project scheduling
  • Discounted work rates (15% off)
  • Support type: email & phone
  • Up to 6 hours monthly maintenance work load

Additional information

Support Plan

Essential, Advanced, Professional